frequently-asked-questions

iPhone Repair Questions

My iPhone Screen is Cracked! What To Do?

When an iPhone screen cracks or shatters, there are usually a lot of sharp glass shards poking out. The last thing you want to have happen after you’ve dropped your iPhone is cut your hand on broken glass. As your local Cell Phone repair shop, Digimobile is a full service iPhone Repair Store that offers same-day service for all models of the iPhone.

Do you need my password or code to repair my device?

Yes, in order to complete and test all functions we will need this. We ask that you remove the password or code before providing your phone to us. If you do not provide it or don’t want to, we can only test a limited amount of functions during the repair process.
As for privacy concerns, we can assure you that we’re a professional service with a reputation to uphold. We take your personal information very seriously and only access phone for testing purposes

Are appointments necessary? How long does an iPhone repair take?

No appointment is necessary at Digimobile in Ronkonkoma NY. Most in-store repairs can be completed the same day. iPhone Screen Repairs take around 30 to 45 minutes, you are welcome to wait until the repair is complete. Other devices depend on part availability.

Do repairs come with a warranty?

All repairs come with a 90 days warranty to cover defects. We are not responsible for accidental damage done to a device after a repair. Water damage will also void the warranty on the repair.

I have more than one issue on my iphone, do you offer bundle deals?

Yes, we most certainly do have discounts on multiple issues affecting your device. Give us a call at 631-619-6511 to find out more.

What should I do if my iPhone falls in water or another liquid?

Do not turn on or plug your device. It’s best if you bring it the next day or even the same day, as we will have a better chance of repairing it. Of course if you can’t make it to Digimobile - Computer Cell Phone Repair - Ronkonkoma, try to dry it out, then bring your device to our locations.

Advanced Questions

I CANNOT FIND THE SECTION TEMPLATES ON MY SITE. WHY?

This is where you can answer the above question in detail. Remember an FAQ is a question that most of your customers might have. Therefore, it is best to answer them in detail in order to show them that you have a solution for their queries. 

CAN YOU HELP ME INSTALL WORDPRESS AND THE THEME?

This is where you can answer the above question in detail. Remember an FAQ is a question that most of your customers might have. Therefore, it is best to answer them in detail in order to show them that you have a solution for their queries. FAQs often contribute in reducing support requests and increasing the trust customers have in you.

WHAT VERSIONS OF WORDPRESS WILL THE THEME WORK ON?

This is where you can answer the above question in detail. Remember an FAQ is a question that most of your customers might have. Therefore, it is best to answer them in detail in order to show them that you have a solution for their queries. 

HOW CAN I ACTIVATE THE EXTENSIONS THAT COME ALONG WITH THE THEME?

This is where you can answer the above question in detail. Remember an FAQ is a question that most of your customers might have. Therefore, it is best to answer them in detail in order to show them that you have a solution for their queries. 

IS THE THEME COMPATIBLE WITH ALL MAJOR WORDPRESS PLUGINS?

This is where you can answer the above question in detail. Remember an FAQ is a question that most of your customers might have. Therefore, it is best to answer them in detail in order to show them that you have a solution for their queries. FAQs often contribute in reducing support requests and increasing the trust customers have in you.

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